Welcome to GraniteOak Partners LLC. These Terms & Conditions govern your use of our website, graniteoakpartners.shop, and your purchase of women’s clothing and related products from us.
By accessing or using our website, you agree to be bound by these Terms & Conditions. Please read them carefully before placing an order.
1. Company Information
Company Name: GraniteOak Partners LLC
Address: 11625 STONEVIEW SQ APT 11C, RESTON, VA 20191
Phone: 17748109545
Email: support@graniteoakpartners.shop
GraniteOak Partners LLC operates this website and provides women’s clothing products to customers in the United States and internationally.
2. Products
We offer women’s clothing and related fashion products through our online store.
We make reasonable efforts to ensure that product descriptions, photographs, colors, sizes, measurements, and other information displayed on our website are accurate. However, minor variations in color, appearance, texture, or measurements may occur due to lighting, photography, screen settings, manufacturing processes, or other circumstances.
Product availability may change without prior notice. We reserve the right to discontinue products or modify product information at any time.
3. Orders
When you place an order through our website, you are making an offer to purchase the selected products.
After an order is submitted, you will receive an order confirmation by email. An order confirmation does not necessarily constitute final acceptance of the order. We reserve the right to cancel or refuse an order when necessary, including in cases involving incorrect pricing, product availability issues, suspected fraudulent activity, or inaccurate customer information.
If we cancel an order after payment has been received, the applicable amount will be refunded to the original payment method.
4. Pricing and Payment
All product prices displayed on our website are subject to change without prior notice.
Customers are responsible for reviewing the total order amount before completing checkout.
We may use third-party payment processors to securely process payments. We do not intentionally store complete payment card information on our own systems.
5. One-Time Sales — No Subscription
All purchases made through graniteoakpartners.shop are one-time sales.
GraniteOak Partners LLC does not operate a subscription-based purchasing model for the products sold through this website. Customers will not be automatically charged on a recurring basis for products purchased from our store.
Each order represents a separate and individual purchase unless otherwise expressly stated at checkout.
6. Shipping
We provide shipping services to customers within the United States and to eligible international destinations.
Orders are generally processed within 1-2 business days after payment has been successfully confirmed.
For domestic shipments within the United States, estimated delivery generally takes approximately 3-7 business days after order processing.
For international shipments, estimated delivery generally takes approximately 7-15 business days after order processing.
Delivery times are estimates and may vary depending on the destination, carrier operations, customs processing, weather, holidays, and other circumstances beyond our reasonable control.
Additional shipping information is provided in our Shipping Policy.
7. Returns and Refunds
Customers may request a return within 30 days of receiving the order, subject to the conditions described in our Return & Refund Policy.
Returned products should generally be unused, unworn, unwashed, and in their original condition.
Approved refunds are generally processed within 3-5 business days after the returned merchandise has been received and inspected.
Additional return requirements are described in our Return & Refund Policy.
8. International Orders
International customers are responsible for providing accurate shipping information.
Depending on the destination country, international orders may be subject to customs duties, import taxes, brokerage fees, or other charges imposed by local authorities.
Such charges are generally the responsibility of the customer unless otherwise expressly stated at checkout.
Customs processing may also extend the estimated delivery timeframe.
9. Intellectual Property
All content appearing on graniteoakpartners.shop, including but not limited to text, product descriptions, photographs, graphics, logos, page layouts, designs, icons, and other materials, is owned by or used by GraniteOak Partners LLC with appropriate authorization.
You may not reproduce, distribute, modify, publish, transmit, sell, or commercially exploit website content without prior written permission.
10. Prohibited Use
You agree not to use our website for unlawful purposes or in a manner that could damage, disable, overburden, or interfere with the website or its operation.
You may not attempt to gain unauthorized access to our website, servers, databases, customer accounts, or other systems.
11. Disclaimer
We provide our website and products on an “as available” basis to the extent permitted by applicable law.
We do not guarantee that the website will always be uninterrupted, error-free, or completely free from technical issues.
12. Limitation of Liability
To the maximum extent permitted by applicable law, GraniteOak Partners LLC shall not be responsible for indirect, incidental, special, consequential, or punitive damages arising from the use of our website or products, except where such limitation is prohibited by law.
13. Changes to These Terms
We may update these Terms & Conditions from time to time to reflect changes to our business, website, products, or applicable legal requirements.
The updated version will be posted on this page with a revised effective date.