GraniteOak Partners LLC provides shipping services for women’s clothing to customers in the United States and eligible international destinations.
1. Order Processing Time
Orders are generally processed within 1-2 business days after successful payment confirmation.
Orders placed during weekends, holidays, or periods of unusually high order volume may require additional processing time.
Once your order has been processed and shipped, you will receive shipping information when available.
2. United States Domestic Shipping
We ship women’s clothing to eligible addresses throughout the United States.
Estimated delivery time for domestic orders is generally:
Processing Time: 1-2 business days
Estimated Transit Time: 3-7 business days
Estimated Total Time: approximately 4-9 business days
Delivery estimates are not guaranteed delivery dates.
Actual delivery time may vary depending on the shipping destination, carrier operations, weather conditions, holidays, and other circumstances.
3. International Shipping
We also offer shipping to eligible international destinations.
Estimated international delivery time is generally:
Processing Time: 1-2 business days
Estimated Transit Time: 7-15 business days
Estimated Total Time: approximately 8-17 business days
International delivery times may vary significantly depending on the destination country and customs procedures.
Certain remote locations may require additional delivery time.
4. Shipping Carriers
Depending on the destination, order size, shipping method, and availability, orders may be delivered through recognized postal or commercial shipping carriers.
The specific carrier may vary from order to order.
Tracking information will be provided when tracking is available for the selected shipping service.
5. Shipping Address
Customers are responsible for providing complete and accurate shipping information at checkout.
GraniteOak Partners LLC is not responsible for delays, additional costs, or failed delivery caused by an incorrect or incomplete shipping address supplied by the customer.
If you notice an error in your shipping address after placing an order, please contact us as soon as possible.
6. Customs, Duties, and Import Taxes
For international orders, the destination country may impose customs duties, import taxes, VAT, brokerage charges, or other fees.
Unless otherwise expressly stated at checkout, these charges are the responsibility of the customer.
GraniteOak Partners LLC does not control the customs policies or fees imposed by foreign authorities.
7. Shipping Delays
Estimated shipping times may be affected by circumstances outside our reasonable control, including:
- Severe weather
- Natural disasters
- Carrier delays
- Customs inspections
- Public holidays
- Transportation disruptions
- Incorrect address information
- Unexpected logistics conditions
Such delays do not automatically qualify an order for cancellation or refund.
8. Lost or Damaged Packages
If your package appears to be lost or arrives damaged, please contact us as soon as possible.
Customers may be asked to provide order information, photographs, tracking information, or other documentation necessary to investigate the issue with the carrier.
9. Contact Information
For shipping questions, please contact:
GraniteOak Partners LLC
Address: 11625 STONEVIEW SQ APT 11C, RESTON, VA 20191
Phone: 17748109545
Email: support@graniteoakpartners.shop